25/7/2008 (Fri) - I'm sure many of you such have come across such situation where you have done so much of something to make that person happy. Not only trying to make that person happy, sometimes you may even try your very best to please someone but it was never good enough or appreciated, am I right? Tell me if I'm wrong...
It's not that we are expecting something in return after helping someone but at least a THANK YOU or YOUR HELP IS VERY MUCH APPRECIATED. Instead of hearing words that are ear-pleasing, sometimes we tend to get criticism after the help has been offered or done. Such as, "I'm very upset with you, you don't show any initiative in whatever you do!"
One of the reason is because the fax copies that I received were not clear enough for that person. However, when I went through the fax copies before I handed over, I dont find any problem or difficulty in reading although they were not clear enough. However, the clarity on the fax copies were not as bad as described by the person I handed over to but somehow thrown into the dustbin.
Another reason is when I have done something as per requested by that person, I feedback that I received was why didn't I ask in detailed instead of passing to him the fax copies and expecting him to read everything on the fax copies which is only 4 pages long.
How would you feel if the things you have done were never good enough or appreciated? I believe some of you will think that all the effort that you have put in were wasted, right? If the person that complains so much again requested a favour from you, would you help? Think twice first before helping would be my next step...
Saturday, July 26, 2008
Friday, July 18, 2008
D01 - Getting blame although it's not my fault
Ok... before I start off with my first post, first of all, just a little reminder that whatever I write on this blog is not to condemn or offend anybody or anyone at all. It is just for me to express my feelings and whatever I feel like. Therefore, if you feel that you are being offended, please don't read this blog as this is just a place for me to release my feelings. Leave immediately and never come back.
Let's get this blog started...
18/7/2008 (Fri) - It was the day I just came back to work after my 3 days training programme at Port Dickson, Malaysia. As the ACCOUNTS MANAGER of the hotel, the workload that I have to clear for the past 3 days were so much. Time was so short and the work was so much that I was unable to finish it within a day.
Approx 4.45pm, which is about time to go home from work, my dad who also happens to be my boss, came to the hotel. Before he entered the hotel, he was stucked behind a guest that couldn't enter the hotel carpark as the carpark tokens were not replenished by the staff from Security Dept. Therefore, the moment my dad entered the hotel, he came straight to me and started shouting, "Why weren't the carpark tokens replenished and why weren't there anyone to answer when he pressed the intercom button at the carpark entry barrier?". The way he shouted as if there is no one around.
To be honest, I was not aware of what was going on outside the hotel. I was so busy till I dont even have time for lunch. So, when these questions were thrown at me, I couldn't provide an answer or explaination. Furthermore, I dare not even provide an explaination to my dad as my dad is the kind of person where if you give him an explaination, he definitely has he own reasoning to argue with. I can't blame for this as he is a perfectionist but somehow, being a perfectionist, I think you should still allow people to provide an explaination and try to accept other people's ideas or explaination. It is good that a person has lots of idea to suggestion but I still believe those who are hands-on will have a cleared picture of what can be implemented as compared to those who did not come accross or experience such problem before.
In the end, he told me that, "I know it is not your duty as you're the Accounts Manager, this should be the duty of the Operation Manager. However, we are the shareholders, you have some initiative to find out what are the problems we are facing and try to help out thinking of solutions to solve all these problems."
I can assure you that most of you will tell me that what my dad said is true. Yes, I totally agree with those of you that are going to tell me this but please be remember that I just came back from Port Dickson. The 3 days workload even occupied most of my table space. Furthermore, my dad could have talked to me properly instead of raising his voice at me in front of my staff.
Sigh... I was so lost when he did that, my mind was blank all of a sudden....
Did I mention that the training programme I attended was a MOTIVATION PROGRAMME to motivate myself? But I think what I've learned during the 3 days programme went down the drain just like that.... Totally demotivated after being treated in this way...
Let's get this blog started...
18/7/2008 (Fri) - It was the day I just came back to work after my 3 days training programme at Port Dickson, Malaysia. As the ACCOUNTS MANAGER of the hotel, the workload that I have to clear for the past 3 days were so much. Time was so short and the work was so much that I was unable to finish it within a day.
Approx 4.45pm, which is about time to go home from work, my dad who also happens to be my boss, came to the hotel. Before he entered the hotel, he was stucked behind a guest that couldn't enter the hotel carpark as the carpark tokens were not replenished by the staff from Security Dept. Therefore, the moment my dad entered the hotel, he came straight to me and started shouting, "Why weren't the carpark tokens replenished and why weren't there anyone to answer when he pressed the intercom button at the carpark entry barrier?". The way he shouted as if there is no one around.
To be honest, I was not aware of what was going on outside the hotel. I was so busy till I dont even have time for lunch. So, when these questions were thrown at me, I couldn't provide an answer or explaination. Furthermore, I dare not even provide an explaination to my dad as my dad is the kind of person where if you give him an explaination, he definitely has he own reasoning to argue with. I can't blame for this as he is a perfectionist but somehow, being a perfectionist, I think you should still allow people to provide an explaination and try to accept other people's ideas or explaination. It is good that a person has lots of idea to suggestion but I still believe those who are hands-on will have a cleared picture of what can be implemented as compared to those who did not come accross or experience such problem before.
In the end, he told me that, "I know it is not your duty as you're the Accounts Manager, this should be the duty of the Operation Manager. However, we are the shareholders, you have some initiative to find out what are the problems we are facing and try to help out thinking of solutions to solve all these problems."
I can assure you that most of you will tell me that what my dad said is true. Yes, I totally agree with those of you that are going to tell me this but please be remember that I just came back from Port Dickson. The 3 days workload even occupied most of my table space. Furthermore, my dad could have talked to me properly instead of raising his voice at me in front of my staff.
Sigh... I was so lost when he did that, my mind was blank all of a sudden....
Did I mention that the training programme I attended was a MOTIVATION PROGRAMME to motivate myself? But I think what I've learned during the 3 days programme went down the drain just like that.... Totally demotivated after being treated in this way...
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