Friday, July 18, 2008

D01 - Getting blame although it's not my fault

Ok... before I start off with my first post, first of all, just a little reminder that whatever I write on this blog is not to condemn or offend anybody or anyone at all. It is just for me to express my feelings and whatever I feel like. Therefore, if you feel that you are being offended, please don't read this blog as this is just a place for me to release my feelings. Leave immediately and never come back.

Let's get this blog started...

18/7/2008 (Fri) - It was the day I just came back to work after my 3 days training programme at Port Dickson, Malaysia. As the ACCOUNTS MANAGER of the hotel, the workload that I have to clear for the past 3 days were so much. Time was so short and the work was so much that I was unable to finish it within a day.

Approx 4.45pm, which is about time to go home from work, my dad who also happens to be my boss, came to the hotel. Before he entered the hotel, he was stucked behind a guest that couldn't enter the hotel carpark as the carpark tokens were not replenished by the staff from Security Dept. Therefore, the moment my dad entered the hotel, he came straight to me and started shouting, "Why weren't the carpark tokens replenished and why weren't there anyone to answer when he pressed the intercom button at the carpark entry barrier?". The way he shouted as if there is no one around.

To be honest, I was not aware of what was going on outside the hotel. I was so busy till I dont even have time for lunch. So, when these questions were thrown at me, I couldn't provide an answer or explaination. Furthermore, I dare not even provide an explaination to my dad as my dad is the kind of person where if you give him an explaination, he definitely has he own reasoning to argue with. I can't blame for this as he is a perfectionist but somehow, being a perfectionist, I think you should still allow people to provide an explaination and try to accept other people's ideas or explaination. It is good that a person has lots of idea to suggestion but I still believe those who are hands-on will have a cleared picture of what can be implemented as compared to those who did not come accross or experience such problem before.

In the end, he told me that, "I know it is not your duty as you're the Accounts Manager, this should be the duty of the Operation Manager. However, we are the shareholders, you have some initiative to find out what are the problems we are facing and try to help out thinking of solutions to solve all these problems."

I can assure you that most of you will tell me that what my dad said is true. Yes, I totally agree with those of you that are going to tell me this but please be remember that I just came back from Port Dickson. The 3 days workload even occupied most of my table space. Furthermore, my dad could have talked to me properly instead of raising his voice at me in front of my staff.
Sigh... I was so lost when he did that, my mind was blank all of a sudden....

Did I mention that the training programme I attended was a MOTIVATION PROGRAMME to motivate myself? But I think what I've learned during the 3 days programme went down the drain just like that.... Totally demotivated after being treated in this way...

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